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Technical Support

 
If you are having trouble with a Ken-A-Vision product and require technical assistance, you can contact us directly for technical support. Our toll-free number is listed on the Contact Us page, and you can email us:

For software-related issues, email usb@ken-a-vision.com.
For all other technical support issues, email info@ken-a-vision.com.

Please check the Troubleshooting page first to see if a resolution to your problem has already been provided.

Also, to allow us to more efficiently and effectively respond to your software-related technical support requests, we recommend you use our online technical support request forms:

For Windows Software Issues

For Mac Software Issues